Refund and Returns Policy

Schoolhouse Educational Services, Inc.

Returns Policy

Of the products purchased from Schoolhouse Educational Services, Inc., no returns are accepted on:

  • Any digital assessment product or test.
  • Any digital assessment product housed on one of web-based assessment platforms.
  • Any laminated reference guide.
  • Any printed books or workbooks.
  • Any test records or examinee response booklets that are used with various assessment products (tests).
  • Any live, virtual, or recorded webinar trainings.
  • Any assessment, scoring, reporting, or other software that has been downloaded from the Schoolhouse Educational Services, Inc., website.

 

Returns are accepted on printed test kits under the following conditions:

  • Returns must be approved in advance by sending a request to CustomerService@SchoolhouseEducationalServices.com
  • The product must be returned within 45 days.
  • The product must be in unused, like-new condition.
  • The Customer must pay the cost of the return shipment.